Welcome to the Main Page for the Gloucester County Office of Consumer Affairs and Weights & Measures. 
April 19, 2013
Director's Alert:
The county office of Consumer Affairs is warning it received information today that a "Grandparent Scam" was attempted, and almost succeeded. Luckily, the son of an elderly couple saved them $1900.00. The scam is hashed out to target senior citizens and then call them, tell them a relative, grandson or granddaughter, maybe a distant brother-in-law, has been arrested and you will need $1900.00 to get them out. And they usually request the money be sent via Western Union and then tell you not to contact other family members to save the person embarassment. It's all apart of the scam. The caller usually poses as a Public Defender, or other law enforcement official and most importantly, knows the legal jargon and can be very convincing.
If you receive one of these calls, hang-up and try to contact the family member directly, or a closer relative and explain what happened. You will be glad you did. On this or any other type of scam, please call Consumer Affairs for more information at 856-384-6855.
Consumer Protection
The office acts to protect the public from unlawful, unfair and deceptive business practices. The division takes action pursuant to state and federal laws against businesses in Gloucester County in accordance with the state's Consumer Fraud Act (N.J.S.A.56:8-1 et seq.) and other consumer protection statutes and regulations. We also intervene in the instance in which the rights of many consumers are at stake. This Home Page is designed to assist you in two ways. First; it instructs you on how to file a complaint with our office if you believe that a business, located in Gloucester County, has violated the Consumer Fraud Act or Title 51 of the Standards for Weights and Measures. Second: It provides resources that you can use to protect yourself in the future against fraudulent business practices.
Our Weights and Measures division is in the field everyday inspecting and certifying public scales, fuel delivery vehicles, octane measure and timers of all types. The Weights and Measures office is also responsible to see that all service stations in Gloucester County are inspected yearly and meters sealed and that service station owners abide by state and federal regulations and statutes.
Our home page is designed to help consumers receive the information and assistance they need to protect themselves. Our office urges consumers to let us know how to improve our Home Page to meet your needs. Please send your comments or suggestions to us by Email , or contact us by standard mail at the above address.
Anyone interested in receiving a free consumer guide should call our office at (856) 384-6855.
Comments or Suggestions?
The County of Gloucester complies with all state and federal rules and regulations and does not discriminate on the basis of race, religion, color, national or ethnic origin, sexual orientation, age, marital status or disability in admission to, or operations of its programs, services, or activities. In addition, Gloucester County encourages the participation of people with disabilities in its programs and activities and offers special services to all County residents 60 years of age and older. Inquiries regarding compliance may be directed to the Office of Disability Services at 856-681-6128/New Jersey Relay Service 711 or the EEO office at 856-384-6903.
Weights and Measures
The service mission of the Office of Weights & Measures is to protect the buyer and seller in all monetary transactions that use weight, measure and count. Investigators from our Weights and Measures Division visit over eight hundred business locations each year. This includes corner stores, large markets, warehouses, gas stations, oil dealers and many other establishments, to test and verify the accuracy of weighing and measuring devices.
Using a calibrated container for fluid measuring, over 100 service stations, gasoline and kerosene pumps are tested for accuracy on a yearly basis. Standard weights are used to check for accuracy in meats, produce and platform scales. The Superintendent and his assistant seal, certify pumps, metering devices and scales when they are found to be accurate within allowable tolerances. The Office of Weights and Measures also spot checks service stations for octane accuracy.
The Superintendent and Deputy Superintendent respond to consumer complaints by investigating or testing as the situation demands. The contents of pre-packaged goods are examined and checked to determine the accuracy of labeling practices.
254 County House Road
Clarksboro, New Jersey 08020
Phone 856-384-6855
Fax 856-384-6858
