News Details

Consumer Protection joins national effort in warning the public of Social Security scam

(Woodbury NJ) – The Gloucester County Office of Consumer Protection is joining nationwide groups, including the Office of the Inspector General, in highlighting the continued concern over scammers posing as Social Security Administration (SSA) employees.

Freeholder Director Robert M. Damminger said, “I am very cautious even answering my phone at home, that the person on the end of the phone may be trying to get my personal information. The Social Security Administration has identified a scheme where callers posing as SSA employees try to get people’s personal information and we are warning our residents that the SSA will not contact you by phone to ask for your personal information.”

The most recent alert of July 19, 2017 states that the impersonator calls from a telephone number with a 323 area code and in some cases tells the victim they are due a 1.7 percent cost-of-living increase in their social security benefits.

Freeholder Lyman Barnes said, “Education and awareness are the first lines of defense for helping and preventing identity theft problems.” Barnes is the Liaison to the Office of Consumer Protection.

Barnes said that the County offers senior groups and civic organizations seminars in how to prevent falling victim to all types of scams.

“It is important to take the necessary steps and become educated on what to do if you become a victim of identity theft. That is why our Office of Consumer Protection is offering guidance on this scam and others,” Barnes noted.

SSA employees will at times call citizens by telephone for customer-service purposes, but would not request sensitive personal information from a citizen over the phone. If you do receive such a call where the caller states they are from the SSA, you can report that information to the Office of Inspector General at 1-800-269-0271 or online at

In its ongoing efforts the County Office of Consumer Protection continues to offer the public and civic organizations workshops on Identity Theft and how to protect personal information. For more information or to schedule a presentation by one of the County’s investigators, call the Office of Consumer Protection at 856-384-6855.