News Details

County Receives funding for new 9-1-1 Technology from State

(Woodbury, NJ) - Gloucester County Freeholders accepted over $697,233 in grant funds today from the state's Office of Emergency Telecommunications Services. The grants will be used to enhance the county's 911 equipment and technology.

The first grant the county received, in the amount of $450,000, is for equipment upgrades and will be used to upgrade the county's 9-1-1 call answering equipment and technology.

Freeholder Director Stephen M. Sweeney explained that the county's Department of Emergency Response and Information Technology department are working together to upgrade the 911 phone equipment, call answering equipment, and enhance the technology for tracking 9-1-1 wireless calls.

"We are constantly upgrading our 911 technology and this grant will enable the county to purchase and install new Voice Over IP technology which has numerous advantages including the rapid relocation of our dispatch if there were ever a need. With this grant we will also upgrade our phone switch, add caller ID to every line, and purchase all new digital technology and touch screens" stated Sweeney. "This grant is essential in assisting us keep our technology up to date so we can respond to our citizens in the fastest time possible," said Sweeney.

Freeholder Reed, liaison to the Department of Emergency Management said that the grants will enable the county to overhaul its 911 center. "The upgrading will be very work intensive, but there would be no interruption of dispatching or call taking service while it is being done," Reed stated.

"In addition to all of the new technology that our Emergency Response Office will receive, they have also received a grant for $247,233 that they will use to replace all of the 9-1-1 consoles," said Reed. "The Center will basically be rebuilt from the consoles up. The equipment and consoles in our 9-1-1 center are used around the clock every day of the year, and this grant is enabling us to make great upgrades," Reed said.

Gloucester County Emergency Response Center dispatches 51 Fire Departments, 31 Ambulance Squads, 3 Paramedic units and Police dispatch for 22 municipalities; the department answers about 500 9-1-1 emergency calls and over 900 non-emergency & police related calls daily.